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Self Help


Go to help.suddenlink.com to find Frequently Asked Questions, Tutorial Videos, User Guides, and more.

Top Questions:
- Where's my tech? Click here to find out your technician’s estimated time of arrival.
- I forgot my username.
- I forgot my password.

Local Stores


Click here for local store information and directions.






Call Us


Residential Sales:

877-694-9474


Residential Service:

877-794-2724


Business/Ad Sales:

800-490-9604

Where's My Tech?


Click here to find out your technician’s estimated time of arrival.






Email Us


Email your questions or comments and we will respond within 24 hours. Holidays and multi-component questions may take longer than 24 hours. Fields marked * are required.

Residential   Business/Ad Sales
Yes   No