Thomas P. McMillin
Executive Vice President and Chief Operating Officer
Tom McMillin joined Suddenlink Communications in February 2006 as Executive Vice President and Chief Financial Officer, bringing 19 years of experience in the cable and telecommunications industry.
In July 2006 he assumed his current responsibilities as Chief Operating Officer overseeing all Suddenlink business operations serving more than 1.4 million residential and business customers in 18 states. He also oversees the company’s marketing and sales, customer care, technology, commercial services and media sales functions. In November 2012, he was named a member of Suddenlink’s Board of Directors.
During his tenure, Suddenlink has produced consistent growth in revenue generating units and financial performance, significantly expanded availability of phone service and Suddenlink’s new home security service, and increased availability of faster Internet speeds of up to more than 100 Megabits per second. Under his leadership, Suddenlink also has rolled out video on demand, significantly increased the number of high-definition TV channels, introduced TV Caller ID, Suddenlink WiFi@Home, Suddenlink TiVo® Premiere, Suddenlink2GO and Suddenlink Home Security services, and implemented new customer care initiatives that have produced some of the most significant gains in customer service ratings in the industry.
In addition to his responsibilities as Suddenlink's COO, Mr. McMillin is a member of Women in Cable Telecommunications (WICT), the Society of Cable Telecommunications Engineers (SCTE), the Cable & Telecommunications Association for Marketing (CTAM) and serves as a member of the Board of Directors of the CTAM Education Foundation.
Prior to joining Suddenlink, Mr. McMillin was Chief Financial Officer for First Broadcasting, a Dallas-based developer and operator of radio broadcast stations. Additionally, Mr. McMillin has been Chief Financial Officer for Clearwire Technologies, Inc., AMFM, Inc., and Marcus Cable; served as the Chief Operating Officer for Novo Networks, Inc.; and served in various financial positions for Crown Cable and Cencom Cable. He began his professional career in 1983 with Arthur Andersen & Co.
Mr. McMillin holds a Bachelor of Science in Accountancy from the University of Missouri – Columbia.