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TECHNICAL SUPPORT
Cable Modem: Belkin F5D5530 Troubleshooting
Summary
Manufacture Resources
Troubleshooting
·
Troubleshoot Modem Lights
·
Cable Modem User and Data Manuals
·
Modem Back View
·
Cable Modem Driver Location
·
MAC Address Label
Troubleshoot Modem Lights
"Cable" and "Lan" Light solid green
"Activity" light flashing
"Cable" and "USB" Light solid green
"Activity" light flashing
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"Cable" light off"
Troubleshooting Diagram:
Modem
Status
Problem
Solution
Light
Power
Solid Green
None
N/A
Off
No Power
Verify power supply connections and
electrical outlet. Also make sure the
outlet is not connected to a switch.
Cable
Off
Can not find Cable
Verify all cable connections and try
Connection
resetting the Modem.
Solid Green
Modem has found cable
N/A
connection
LAN
Off
No Ethernet link
Verify Ethernet cable connections,
established
the TCP/IP settings and the NIC. You
This light will be off if
might need to reinstall the NIC
using a USB connection
drivers.
Solid Green
Ethernet port is
N/A
connected to a PC,
normal operation.
USB
Off
No USB connection link
Verify USB cable connections, the
established
TCP/IP settings and the USB cable.
You might need to reinstall the USB
drivers.
Solid Green
USB port is connected to
N/A
a PC, normal operation.
Activity
Flashing Green
Modem is transmitting
N/A
data
Back View
Mac Address Label