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TECHNICAL SUPPORT
Cable Modem: Linksys WCG200 Troubleshooting
Summary
Manufacture Resources
Troubleshooting
·
Troubleshoot Modem Lights
·
Cable Modem User and Data Manuals
·
Modem Back View
·
Cable Modem Driver Location
·
MAC Address Label
Troubleshoot Modem Lights
"Activity" light flashing
"USB" light on
"Activity" light flashing
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Troubleshooting Diagram:
Modem
Status
Problem
Solution
Light
Power
Solid
None
N/A
Green
Off
No Power
Verify power supply connections and electrical
outlet. Also make sure the outlet is not connected
to a switch.
Cable
Flashing
Modem is searching for
Verify all cable connections and try resetting the
Green
cable connection
Modem.
Off
No connection
Verify all cable connections and try resetting the
Cable Connection
Modem.
Activity
Flashing
None
Modem is transferring data.
Green
ETH 1-4
Solid
None
Successfully found the computer through an
Green
Ethernet connection.
Flashing
None
Modem is transferring data.
Green
Off
No Ethernet found
Verify Ethernet cable connections, the TCP/IP
settings and the NIC.
USB
Solid
None
Successfully found the computer through USB
Green
connection.
Off
No USB found
Verify USB cable connections, the TCP/IP settings
and the USB cable.
Wireless
Flashing
None
Modem is transferring data via a wireless
Green
connection.
Back View
Mac Address Label
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