TECHNICAL SUPPORT
How To: Forward WebMail Messages
► Summary:
This article provides steps on how to forward email messages to others. It includes instructions on how
to add contacts when forwarding a message
► Solution
Step
Action
Add Contacts
1
a. Go to the WebMail Inbox window.
b. Open the email you want to forward.
c. Click the Forward button.
d. At the To field, either manually add the contacts you want to receive the message or
follow the steps below:
1. Click To, CC or BCC
2.
Result: The Addresses window displays. This list is not the same as your
Addresses list; it only contains email addresses and no other contact
information.
3. Click the envelope beneath either To, CC or BCC next to the contact you want
to add.
Result: The contact appears in the To, CC or BCC field in the message you
want to forward.
Note: While in Compose Mail, you cannot add contacts by clicking the
Addresses button.
Forward the Message
2
a. Click Forward.
Result: The Compose Mail window displays.
Note: The title of the forwarded message appears in the Subject field. The forwarded
message appears within the body of the message.
b. Fill out remaining fields as desired.
c. Click Send.
► Applies To
·
WebMail
