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TECHNICAL SUPPORT

How To: Process Return Receipts in WebMail

► Summary:

This article provides steps on how to process return receipts in WebMail.

This feature helps to automate the process of sending a request for a return receipt. It also provides an

option to automatically request return receipts from all recipients.

► Solution

Step

Action

a. Go to the WebMail Inbox window.

1

b. Click Settings.

c. At the Message Settings window, select Return Receipts.

Result: The Return Receipts window displays.

d. At the Return Receipts window, under When a message arrives that contains a

request for a return receipt, choose an option to handle return receipt requests.

e. At the Return Receipts window, under When composing a message, choose whether

to automatically request return receipts.

f.

Click OK

Note: If you choose not to automatically request return receipts, you can still request one each

time you compose a message. Just select the Request return receipt checkbox at the bottom

of the Compose Mail window.

► Applies To

·

Webmail