TECHNICAL SUPPORT
Information: Forgotten Secret Question Answer
► Summary:
This article provides information concerning a lost or forgotten Secret Question Answer needed to reset a user
password.
► Content
Due to security, Suddenlink does not maintain Secret Questions or Answers on file.
To retrieve lost or forgotten Secret Question and Answer information the password on the account will need to be
changed.
Please contact Customer Service at 1-800-490-9604 for assistance.
