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TECHNICAL SUPPORT
Information: Getting Started with Suddenlink High Speed Internet
Summary:
This page introduces you to the features of your Suddenlink High Speed Internet (CHSI) service and customer care
resources that are available should you need any help with your service.
Content
Do you need some help, or just have a question?
Our support site, http://www.suddenlink.com/Support.html, is open 24/7 to answer your questions.
Chances are you will easily find answers to your questions right there on
http://www.suddenlink.com/Support.html. We also have live chat and e-mail assistance available, so
you can get your answers and interact with our Customer Care team without tying up your phone.
Do you need to make changes to your service?
To modify your service please contact one of our professional Customer Service Representatives by
calling 1-800-490-9604.
Are you ready to start experiencing broadband?
At www.Suddenlink.net, you have a world of content. Find broadband videos, regional news, and the
latest regional weather all in one convenient place. You will also enjoy enhanced local information like
sports, events, and entertainment for your Suddenlink community.
Are you ready to take email anywhere?
With Suddenlink High Speed Internet WebMail, you can read your email from almost any Internet
connection. Find a WebMail link at www.Suddenlink.net.
Do you have questions about how to pay your bill online or automatically?
To find out about our on-line and automatic payment service, go to
http://www.suddenlink.com/support/faqs
Thank you for choosing Suddenlink Communications.
Please know that you are a highly valued customer and we are fully committed to bringing you the kind
of products and services you have come to expect from us.
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