TECHNICAL SUPPORT
Information: Guidelines for Creating a Secure Password
► Summary:
Use the following Security Requirements to create passwords for logging in to your Suddenlink email
and account services.
Use the following Recommendations to further strengthen your passwords against unauthorized usage.
► Content
Security Requirements for Creating a Suddenlink Password
Passwords used to login to Suddenlink email or account services must meet all of the following
requirements.
·
Contain at least eight characters (or more).
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Contain at least one numeral and one letter.
·
Not contain any form of the word "password."
·
Not contain any form of your email address, or Suddenlink login username.
Recommendations for Strengthening Your Passwords
Hackers have a difficult time breaking or stealing passwords that have the following characteristics.
·
Is lengthy, for example between 15 and 24 characters long.
·
Contain at least one symbol or special character, such as the following: ! @ # $ % ^ & * ( )
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Contain case-sensitive lettering, such as SaMpLe4 rather than sample4.
·
Not contain alphabetic series either forwards or backwards, such as ABCDEF or FEDCBA.
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Not contain numeric series, either forwards or backwards, such as 123456 or 654321.
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Not contain a string of all identical letters or numbers, such as AAAAAA or 111111.
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Not contain a common keyboard shortcut , such as ASDFG or QWERTY.
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Not contain your spouse's name or your birthday.
·
Creating an Easy-To-Remember Pass Phrase
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A pass phrase is a sentence that you can remember, such as "You can't teach an old dog new
tricks." Use the first letter of each word of the sentence in your password. In this example your
password would contain "yctaodnt." Than add a numeral, special character, and capitalization,
to get 4ycTaodnT! .
