TECHNICAL SUPPORT
Information: Is Suddenlink High Speed Internet (CHSI) Compatible With Sony PlayStation 2?
► Summary:
The following information describes the compatibility, setup, and troubleshooting for Sony PlayStation 2
with Suddenlink High Speed Internet.
► Frequently Asked Questions
Q. Can I use my Sony PlayStation 2 with Suddenlink High Speed Internet?
A. Yes. Suddenlink does allow connection to its high speed Internet network using a Sony PlayStation
2 with a Sony Network Adaptor.
Q. Can I order Suddenlink High Speed Internet service if I only have a Sony PlayStation 2?
A. No. You can only order Suddenlink High Speed Internet service if you have a personal computer
that meets the minimum requirements stated in the subscriber agreement. The PlayStation 2
cannot be used with Suddenlink High Speed Internet alone; however, Suddenlink is investigating
this topic.
Q. Does Suddenlink High Speed Internet offer technical support for the Sony PlayStation 2?
A. No. Suddenlink High Speed Internet only provides support for the cable connection up to the cable
modem and for connectivity to your personal computer. The Sony PlayStation 2 does not have the
required network diagnostic tools for us to provide adequate support.
Q. Where do I find support for my Sony PlayStation 2 and the Sony Network Adaptor?
A. Call Sony Computer Entertainment's customer support at 1-800-345-7669 or visit their Web site at
Q. Can I use my Suddenlink High Speed Internet with both my personal computer and the Sony
PlayStation 2?
A. Yes. To use both your personal computer and the Sony PlayStation 2 with Suddenlink High Speed
Internet you will need to set up a home network.
Q. What kind of home network do I need to be able to use both my personal computer and the Sony
PlayStation 2 with Suddenlink High Speed Internet?
A. There are many ways you can set up a home network to use both your personal computer and the
Sony PlayStation 2. The following examples describe two basic home networks:
·
Use a broadband router in your home network to give Internet access to both your personal
computer and the Sony PlayStation 2. Broadband routers are available at many retail computer
stores.
·
Order Multiple Computer Access from Suddenlink High Speed Internet for a low monthly fee, and
then plug your personal computer and your PlayStation 2 into an Ethernet hub (sold separately).
Q. How should I configure my Sony PlayStation 2 to be able to connect it to the Suddenlink High Speed
Internet network?
A. Use the following information while setting up your Sony PlayStation 2 for Internet
connectivity:
·
Suddenlink High Speed Internet is a DHCP network; an IP (Internet Protocol) address will be
automatically assigned to your PlayStation 2.
·
Suddenlink does not require a hostname or computer name for you to connect to its High
Speed Internet network.
·
Suddenlink does not require a username or password to connect to its high speed Internet
network.
