With Optimum FlexAbility℠ –
choose what works for you.
You’re in control
Pick the Internet speed, TV package, or data plan that works for you.
Need more speed? More channels? More data? Change anytime with no annual contracts.*
No hidden fees
Try us risk-free with no annual contract. And get unlimited data with no data caps. Plus, no multi-line commitment with Optimum Mobile. This is true transparency.
FAQs about FlexAbility
What is Optimum FlexAbility?
It's not an offer, and it's not a bundle. Optimum FlexAbility is a whole new way for you to get exactly what you want at a great price. Now, you have the FlexAbility to pick the Internet speed that works for you, that you can change anytime. It's the FlexAbility to add all the entertainment you want, whether it's live TV or just streaming. And it's the FlexAbility with your Optimum Mobile data plan, with the choice of 1 GB, 3 GB or unlimited GB, that you can switch any time you like. There are no hidden fees and you get the same price per line, whether you have a single line or more. Plus, with Internet and TV, you get a risk-free, 60-day money-back guarantee. Choose exactly what you want, how you want, whenever you want, that's Optimum FlexAbility.
What is different about Optimum FlexAbility?
Optimum has thrown out contracts, bundles, and hidden fees for choice, transparency, and value. Optimum FlexAbility is a brand-new way for you to get exactly what you want at a great price. Add any Internet speed, any TV package, and any mobile data plan, any time you want without any charges for switching. Want just one service? Yes! Two? Absolutely. All three? That's great too. It's all entirely up to you.
How can I get Optimum FlexAbility as a new Customer?
I'm an existing customer, how can I get Optimum FlexAbility?
Now, you’ll have ultimate control if you want more speed, more entertainment, or more mobile data. You pick exactly what you want, all for a great price. And you can change anytime without a penalty.
Existing Optimum customers can log into their account on Optimum.net to upgrade speed or add premium channels, a DVR, an Xtend, or a Stream device. For all other changes or upgrades, call 1.866.347.4784, and we will be happy to help you.
Existing Suddenlink customers can visit Suddenlink.net to switch their speed upgrades, but for all other changes, please call 1.877.694.9474.
Optimum Mobile customers can switch their data on mymobile.optimum.com.
Is it easy to change my Internet, entertainment, or data plans?
Yes. Optimum FlexAbility allows you to change your services at any time. Our goal is to always provide you with the best entertainment, connectivity, and mobile experience at a great value. Optimum customers can visit Optimum.net or call us at 1.866.347.4784 and Suddenlink customers can visit suddenlink.net or call 1.877.694.9474, and we'll be happy to change whatever you like.
What comes with Optimum FlexAbility?
In terms of entertainment, the TV package pricing now includes a free set-top box on us. Plus, there are no separate programming surcharges – so the price you see for TV service is the price you pay. With some internet speeds, you get one free Xtend, our WiFi extender, for greater whole-home WiFi coverage.
What's the difference between Optimum FlexAbility and other providers?
Most providers out there are literally the opposite of flexible. They force you to fit into their plans. But now, with Optimum FlexAbility, there's finally a provider that's making their plans fit around you. Optimum FlexAbility is all about giving you control, transparency and value. With simple customer-friendly pricing, you can pick what Internet speed and TV package work for you, with no extra fees, no annual contracts, and no surprises. If your needs change, simply contact us and change your plan. It's that simple.
Our commitment to you.
Value & Transparency
Enjoy low prices year after year, with no hidden fees and no surprises.
Speed & Reliability
Get a fast and reliable connection with whole home WiFi on our enhanced network.
We install on-time, or pay you $20, and promise satisfaction with a 60-day money-back guarantee.
Freedom to choose what works for you and change anytime without a contract or penalties.
We work hard to quickly solve issues the first time, online or over the phone.
Optimum Mobile Promotion
Optimum Mobile Promotion: $100 Visa® Reward Card available to new Suddenlink Internet and/or TV customers, and current Optimum Mobile subscribers who add Suddenlink Internet and/or TV and a new Optimum Mobile line. Each new Mobile line will receive a $100 Visa Reward Card. Customer must sign up for Optimum Mobile within 30 days of Internet or TV service activation or will forfeit gift card. Standard taxes and fees apply. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after Mobile Line activation. If customer cancels or disconnects (voluntarily or involuntarily) their Internet, TV Service or Mobile line, within the first 90 days, they will forfeit gift card. Allow 4-6 weeks for delivery. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services.
*Optimum Mobile downgrades take place at the start of the next billing cycle, upgrades are immediate. Limit of 1 downgrade per bill cycle.