Your favorite shows
and streaming apps,
all in one device.
Your favorite shows and streaming apps all in one
device. FREE with 1 Gig Internet & the fastest
speed available in select areas or just $5/mo. with
other speeds.
Keeping you safe online
Our intelligent network now has built-in security to help protect you from online threats like viruses, malware and more. All at no extra cost to you.
More than just speed.
Our plans include
access to:
More than just speed.
Our plans include
access to:
Get extra protection
Get extra protection
Learn more
Learn more
Frequent Questions and Answers
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Is Suddenlink Internet available in my area?
Suddenlink serves much of Texas, North Carolina, West Virginia, Louisiana, Arizona, Arkansas, Missouri, Oklahoma and parts of California and Mississippi. To find out if one of these Suddenlink internet service areas includes your home, go to our Suddenlink service address finder.
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Can I get Suddenlink Internet only?
Suddenlink offers a variety of internet-only packages at varying Internet connection speeds. To see what’s available for your home, visit our storefront.
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Which Suddenlink internet speed is right for me?
It depends on your needs. Internet 100 offers speeds of up to 100 Mbps on a wired connection, which is more than adequate for light household use and HD video streaming. Internet 400 can easily handle 4K Ultra HD video streaming on multiple devices and fully connected homes. And Internet 1 Gig offers top of the line connectivity for hardcore gamers and larger home neworks. -
What does Suddenlink Internet cost?
It depends on the package and connectivity speed you select, plus fees and additional stipulations such as paperless billing. The current introductory rate for Internet 100 internet-only service starts at $30 per month, with Internet 1 Gig service available at a rate of $55 per month. Our Internet service is also available as a part of Internet plus cable TV and/or home phone bundles as well, with service add-ons also available. To find out more, visit our storefront.
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Is Suddenlink internet cable or DSL?
Our internet service is brought into your household via a cable connection to our larger fiber optic network. -
How is Suddenlink internet installed?
We will set an appointment for installation service at the time of your subscription to Suddenlink internet. During this appointment, a Suddenlink field representative will arrive at your address to establish a connection based on your needs. We can also run a line test to see if a pre-existing connection is wired to our network, and guide you through a self-installation if this is the case.
Details
Optimum Mobile Promotion: $100 Visa® Reward Card available to new Suddenlink Internet and/or TV customers, and current Optimum Mobile subscribers who add Suddenlink Internet and/or TV and a new Optimum Mobile line. Each new Mobile line will receive a $100 Visa Reward Card. Customer must sign up for Optimum Mobile within 30 days of Internet or TV service activation or will forfeit gift card. Standard taxes and fees apply. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after Mobile Line activation. If customer cancels or disconnects (voluntarily or involuntarily) their Internet, TV Service or Mobile line, within the first 90 days, they will forfeit gift card. Allow 4-6 weeks for delivery. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services.
Visa® Reward Card: Offer is not available to individuals who have previously participated in a Suddenlink Visa® Reward Card promotion within the past 12 months. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation. Allow 4-6 weeks for delivery. Limit 1 per customer. Visa Reward Card cannot be used to pay Suddenlink monthly bill. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services.
HBO MAX™: Not available in all areas. Customer must maintain promotion and remain in good standing with no past due or returned payments throughout promotional period to maintain included HBO MAX™. HBO MAX is $14.99/mo. after promotional period. HBO MAX is used under license. Use of HBO Max is subject to its own terms and conditions, see hbomax.com/terms-of-use for details.
“Best Gigabit Deal” – CNET May 2021: CNET.com is not affiliated with and does not endorse products or services of Suddenlink. CNET logo is a registered trademark of CNET.com and is used under license.
Suddenlink Stream: One device included for free so long as you maintain promotion. Regular rates apply if there’s a change in service. Streaming apps require separate subscriptions.
Smart WiFi 6 not available with all services or in all areas. Claim based on comparison of maximum theoretical speeds for Suddenlink’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways.
Tips for Finding Home Internet
Choosing a home Internet service can feel overwhelming, especially when there are so many options available. The biggest factors are fast speeds and fair prices, but you also want the customer service of your Internet service provider to be fast and fair, too. Here are some tips for finding the right plan for your home.
First, check to see if Optimum offers services in your area. Once you determine you’re eligible for Optimum services, it’s time to determine which Internet plan is right for your home and how much Internet speed you need. If your current Internet speed is lagging, that's a sign it's time to find a faster plan. Because it’s not a one-size-fits most world, Optimum offers a variety of plans at speeds that support your regular Internet habits. If you're not sure whether your current Internet speed is up to par, run an Internet speed test to see what Internet speed you're actually getting. Use this as a reference to decide how much faster your Internet speed needs to be in order to perform optimally for your household.
Then, it is time to look through what each plan Optimum offers. When picking a new plan, it’s important to understand what Internet speed means. Your Internet speed is the capacity of data transferred through a connection in a given amount of time. Each Internet-connected device transfers information back and forth through data. Having a fast Internet is crucial because daily activities use a lot of data. Video calls, streaming videos and music, online gaming, and scrolling through social media require large amounts of data to be transferred quickly to operate smoothly and avoid the dreaded buffering. As we move into more virtual spaces, having a fast Internet connection is becoming a necessity.
Benefits of 1 Gig Internet
For those considering a 1 gig Internet connection, you may be wondering about the benefits. One of the main benefits of gigabit Internet is extremely low latency rates. Gigabit Internet has a diminished latency (aka lag) rate of 5 to 20 milliseconds, which means you’ll never even notice it.
Unlike cable Internet made of copper, cables used for gigabit Internet are glass. Copper wires are delicate and can only withstand about 25 pounds of pressure. While fiber optic cables can support up to eight times the amount of force (100 to 200 pounds).
Additionally, the signal from copper lines gets weaker as it moves further away from the source but fiber optic cables don’t experience signal reductions. They even protect your connection from interferences such as poor weather conditions, fire, moisture, and electronic signals.
The gigabit Internet available today offers upload and download speeds of 1 gigabit per second; 1 gigabit is 100 times faster than the traditional broadband service. For households that are currently using a standard broadband network, it is not uncommon to experience slow Internet speeds. However, 1 gig Internet users don't have to worry about slow speeds interrupting their connection. This high-tech Internet connection supports multiple users and provides bandwidth administration to support all of the activities and needs of your household.