Your favorite shows
and streaming apps,
all in one device.
Just $5/mo. with Suddenlink Internet service.
Keeping you safe online
Our intelligent network now has built-in security to help protect you from online threats like viruses, malware and more. All at no extra cost to you.
More than just speed.
Our plans include
Get extra protection
Get extra protection
Our commitment to you.
Speed & Reliability
Experience fast, reliable connectivity – at home on our 100% fiber internet network and on-the-go with Optimum Mobile.
Value & Transparency
Enjoy premium internet at great pricing with transparent offers and no hidden fees.
Choose what works for you – change anytime without annual contracts or penalties. Learn more.
Be confident knowing a 60-day money-back guarantee backs your satisfaction, and we install on time or pay you $20.
Get help when you need it, online or by phone as we are committed to customer service.
Frequent Questions and Answers
Is Suddenlink Internet available in my area?
Suddenlink serves much of Texas, North Carolina, West Virginia, Louisiana, Arizona, Arkansas, Missouri, Oklahoma and parts of California and Mississippi. To find out if one of these Suddenlink internet service areas includes your home, go to our Suddenlink service address finder.
Can I get Suddenlink Internet only?
Suddenlink offers a variety of internet-only packages at varying Internet connection speeds. To see what’s available for your home, visit our storefront.
Which Suddenlink Internet speed is right for me?
It depends on your needs. Internet 100 offers speeds of up to 100 Mbps on a wired connection, which is more than adequate for light household use and HD video streaming. Internet 400 can easily handle 4K Ultra HD video streaming on multiple devices and fully connected homes. And Internet 1 Gig offers top-of-the-line connectivity for hardcore gamers and larger home networks.
What does Suddenlink Internet cost?
It depends on the package and connectivity speed you select, plus fees and additional stipulations such as paperless billing. The current introductory rate for Internet 100 internet-only service starts at $19.99 per month, with Internet 1 Gig service available at a rate of $79.99 per month. Our Internet service is also available as a part of Internet plus cable TV and/or home phone bundles as well, with service add-ons also available. To find out more, visit our storefront.
Is Suddenlink Internet cable or DSL?
Our internet service is brought into your household via a cable connection to our larger fiber optic network.
How is Suddenlink Internet installed?
We will set an appointment for installation service at the time of your subscription to Suddenlink internet. During this appointment, a Suddenlink field representative will arrive at your address to establish a connection based on your needs. We can also run a line test to see if a pre-existing connection is wired to our network, and guide you through a self-installation if this is the case.
†Optimum Mobile Promotion: Offer requires customer to sign-up for mobile service at Optimum.com/mobile. 1 GB plan. $20 activation fee applies. Standard rate currently $19/mo. per line ($14/mo. If Suddenlink Internet customer) and subject to change. New lines of service only, max 5 lines. Cancel anytime. Other terms and conditions apply; visit www.optimum.com/mobile/plan for details.
*Compared to other measured full service mobile service providers in the 2022 American Customer Satisfaction Index (ASCI) surveys of customers rating their own mobile service provider’s performance.
Visa® Reward Card: Offer is not available to individuals who have previously participated in a Suddenlink Visa® Reward Card promotion within the past 12 months. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation. Allow 4-6 weeks for delivery. Limit 1 per customer. Visa Reward Card cannot be used to pay Suddenlink monthly bill. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services.
HBO MAX™: Not available in all areas. Customer must maintain promotion and remain in good standing with no past due or returned payments throughout promotional period to maintain included HBO MAX™. HBO MAX is $14.99/mo. after promotional period. Minimum 3G connection is required for viewing on mobile devices. HBO MAX is used under license. Use of HBO Max is subject to its own terms and conditions, see hbomax.com/terms-of-use for details. Programming and content subj. to change.
Suddenlink Stream: Streaming apps require separate subscriptions.
Smart WiFi 6 not available with all services or in all areas. Claim based on comparison of maximum theoretical speeds for Suddenlink’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways.
Tips for Finding Home Internet
Choosing a home Internet service can feel overwhelming, especially when there are so many options available. The biggest factors are fast speeds and fair prices, but you also want the customer service of your Internet service provider to be fast and fair, too. Here are some tips for finding the right plan for your home.
First, check to see if Suddenlink offers services in your area. Once you determine you’re eligible for Suddenlink services, it’s time to determine which Internet plan is right for your home and how much Internet speed you need. If your current Internet speed is lagging, that's a sign it's time to find a faster plan. Because it’s not a one-size-fits most world, Suddenlink offers a variety of plans at speeds that support your regular Internet habits. If you're not sure whether your current Internet speed is up to par, run an Internet speed test to see what Internet speed you're actually getting. Use this as a reference to decide how much faster your Internet speed needs to be in order to perform optimally for your household.
Then, it is time to look through what each plan Suddenlink offers. When picking a new plan, it’s important to understand what Internet speed means. Your Internet speed is the capacity of data transferred through a connection in a given amount of time. Each Internet-connected device transfers information back and forth through data. Having a fast Internet is crucial because daily activities use a lot of data. Video calls, streaming videos and music, online gaming, and scrolling through social media require large amounts of data to be transferred quickly to operate smoothly and avoid the dreaded buffering. As we move into more virtual spaces, having a fast Internet connection is becoming a necessity.
Benefits of 1 Gig Internet
For those considering a 1 gig Internet connection, you may be wondering about the benefits. One of the main benefits of gigabit Internet is extremely low latency rates. Gigabit Internet has a diminished latency (aka lag) rate of 5 to 20 milliseconds, which means you’ll never even notice it.
Unlike cable Internet made of copper, cables used for gigabit Internet are glass. Copper wires are delicate and can only withstand about 25 pounds of pressure. While fiber optic cables can support up to eight times the amount of force (100 to 200 pounds).
Additionally, the signal from copper lines gets weaker as it moves further away from the source but fiber optic cables don’t experience signal reductions. They even protect your connection from interferences such as poor weather conditions, fire, moisture, and electronic signals.
The gigabit Internet available today offers upload and download speeds of 1 gigabit per second; 1 gigabit is 100 times faster than the traditional broadband service. For households that are currently using a standard broadband network, it is not uncommon to experience slow Internet speeds. However, 1 gig Internet users don't have to worry about slow speeds interrupting their connection. This high-tech Internet connection supports multiple users and provides bandwidth administration to support all of the activities and needs of your household.