| TV Services & Packages | Per month |
|---|---|
| Local Broadcast | $34.99 |
| Standard Cable | $50.00 |
| Family Package | $10.00 |
| Sports Plus Package | $5.00 |
| Movie Package | $10.00 |
| Sport & Information Package | $10.00 |
| Conexión Única | $10.00 |
| HD Plus | $8.00 |
| Broadcast Station Surcharge* | $12.50 |
| Sports Programming Surcharge** | $5.15 |
*Effective 12/2/19, the Broadcast Station Surcharge will be $15.00 for new TV customers. Effective with February 2020 billing, the Broadcast Station Surcharge will be $15.00 for all customers. **Effective 12/2/19, the Sports Programming Surcharge will be $6.65 for new TV customers. Effective with February 2020 billing, the Sports Programming Surcharge will be $6.65 for all customers. | |
| Premium Channels | Per month |
| HBO | $19.00 |
| Cinemax | $17.00 |
| SHOWTIME®/The Movie Channel | $17.00 |
| Starz/Encore | $17.00 |
| Pay-Per-View and On Demand | Per month |
| New Release, Adult Movies, Events | Varies |
| High-Speed Internet Services* | Per month |
| Non Gigabit Markets | |
| **Internet 20.0 | $55.00^^ |
| **Internet 50.0 | $75.00^^ |
| **Internet 75.0 | $85.00^^ |
| **Internet 100.0 | $95.00^^ |
| **Internet 150.0 | $115.00^^ |
| WiFi@Home | $10.00 |
| ^^Effective 2/1/20, the monthly rate for Internet 20.0 will be $59.99, Internet 50.0 will be $89.99, Internet 75.0 will be $99.99, Internet 100.0 will be $119.99 and Internet 150.0 will be $139.99. | |
| High-Speed Internet Services* | Per month |
| Gigabit Markets | |
| **Internet 20.0 | $55.00^^ |
| **Internet 100.0 | $75.00^^ |
| **Internet 200.0 | $85.00^^ |
| **Internet 400.0 | $95.00^^ |
| **1 Gig Internet | $125.00^^ |
| WiFi@Home | $10.00 |
| ^^Effective 2/1/20, the monthly rate for Internet 20.0 will be $59.99, Internet 100.0 will be $89.99, Internet 200.0 will be $99.99, Internet 400.0 will be $119.99 and 1 Gig Internet will be $139.99. | |
| Phone Services | Per month |
| Telephone Service Only | $50.95 |
| Second Line Service Fee | $19.95 |
| Listed Telephone Number | No Charge |
| Non-Listed Telephone Number | $6.50 |
| Non-Published Telephone Number | $6.50 |
| Voice Mail | $5.00 |
| Security Services | Per month |
| Suddenlink Security | $50.00 |
| Add on products | Varies |
| Equipment & Extras | |
| Standard Digital Receiver | $11.00 |
| High Definition (HD) Receiver | $11.00 |
| HD/DVR Receiver/Service | $17.00 |
| Cable Card | $2.50 |
| TiVo Receiver | $17.00 |
| TiVo Mini | $11.00 |
| TiVo Stream | $10.00 |
| House Amp (Purchase) | $40.00 |
| Docsis 3.0 Modem (Lease) | $10.00 |
| Docsis 3.0 Modem (Purchase) | $80.00 |
| Wireless Modem/Router (Lease) | $10.00 |
| Network Enhancement Fee^^ | $3.50 |
| HD DigitaLink | $3.50* |
| Safeguard (Wire Maintenance) | $6.99 |
| *Effective 2/1/20, the monthly rate for each HD DigitaLink will be $5.00. | |
| |
| Unreturned Equipment Fees | |
| Standard Digital Receiver | $176-$200 |
| HD/DVR Receiver | $150-$510 |
| Remote Control | $30.00 |
| Power Cord | $155.00 |
| Cable Card | $73-$475 |
| Docsis 3.0 Modem | $40-$125 |
| MTA – Phone Modem | $106-$150 |
| Wireless Modem/Router (Lease) | $72-$150 |
| HD DigitaLink | $50.00 |
| TIVO Receiver | $250-$500 |
| TIVO Mini | $150.00 |
| TIVO Stream | $150.00 |
| Installation, Service & Other Charges | |
| Standard Installation | $99.00 |
| Premium Installation | $149.00 |
| Account Change | $25.00 |
| Activation Fee | $40.00 |
| Restore Service Fee (1-2 Products) | $10.00 |
| Restore Service Fee (3 Products) | $15.00 |
| Directory Listing Change | $10.00 |
| Telephone Reconnect | $20.00 |
| Telephone Service Call | $50.00 |
| Reconnect Service | $40.00 |
| Upgrade Service | $25.00 |
| WiFi Installation | $40.00 |
| 1st Outlet – New Install | $25.00 |
| Each Additional Outlet | $25.00 |
| Hourly Service Charge | $40.00 |
| Service Call | $60.00 |
| Missed Service Appointment | $60.00 |
| Field Collection Fee | $20.00 |
| Change of Service Transaction Fee | $5.99 |
| Service Deposit (when required) | Varies |
| Collection Fee | $20.00 |
| Payment Processing Fee | $10.00 |
| Late Payment Fee | $10.00*** |
| Returned Payment Charge | $30.00^ |
| Paper Statement Fee | $1.00 |
Taxes, fees and surcharges, including a broadcast station surcharge, may apply and are not included within monthly prices. A minimum of Local Broadcast service is necessary to receive other levels of video service. A receiver and remote may be necessary to receive certain services. Certain services are available separately or as part of other levels of service. Programming, pricing, channel locations and packaging may change at any time. Non-standard installations are priced separately. Equipment required for advanced video and High-Speed Internet services. *Not all Internet speeds are available in all areas. ** Only available in select markets. | |