We've got you covered
With service and support to make sure you’re connected to everything you love.
Premier Protection & Support
Enjoy device protection and remote premium technical support for just $19.99 per month. With device protection, the eligible devices in your home – including computers, LCD/LED and plasma TVs, tablets, sound bars and more – will be repaired or replaced in the event of an electrical or mechanical failure. All brands are eligible, regardless of age. There’s no need to register your devices, and future purchases are automatically covered too. Plus, you also get virtually unlimited technical and set-up support with U.S.-based tech advisors – it's like having your own virtual help desk.
Home Entertainment Protection & Support
Protect your eligible home entertainment devices in the event of an electrical or mechanical failure for just $9.99 per month. With this service, we’ll repair or replace LCD/LED and plasma TVs, tablets, gaming systems and home theater systems, regardless of the make or model. There’s no need to register your devices and both your current and future home entertainment purchases are eligible, so you won’t need to purchase individual warranty protection when you buy something new. Plus, get virtually unlimited technical and set-up support with U.S.-based tech advisors for your home entertainment devices.
Although it doesn’t happen often, there may be times when unexpected issues occur. If the issue is related to personally-owned equipment, inside wiring, jacks, connectors, or anything else outside of our complimentary customer care and service coverage, Safeguard, our in-home service plan for $6.99 a month, has got you covered. Safeguard is peace of mind.
With HelloTech, Suddenlink is your one stop shop for on-demand tech support for a complete range of in-home installation and support services. Need to mount your TV, set up your home theater, or troubleshoot your wireless connections? We can do it all. One time charges range from only $35 to $129 depending on the project.