Suddenlink Internet: Using Your Own Modem

Option to Use Your Own Modem

As an existing customer, you have the option to use your own modem. If you use a Suddenlink provided modem*, you'll receive tech support and an equipment replacement if there’s ever a malfunction or need to upgrade the cable modem. Using your own modem will not include these services.

Installing your own modem is a simple process. Start by visiting the Modem Self-Install here and follow the easy step-by-step instructions to set up and activate the modem on your Suddenlink account. If you were renting your equipment from Suddenlink, please return it within 7 business days to ensure proper credit to your account. Follow the instructions at suddenlink.com/returns.

*Suddenlink provided modems are subject to a modem lease fee per month.

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